Shipping & Returns
Standard shipping is free within the contiguous United States with a purchase of $75 or more. Order must total $75 after all discounts or promotions are applied and be paid online. Some items are excluded from free shipping and will be noted as such.
$5 flat rate standard shipping within the contiguous United States for all orders less than $75. Some items are excluded from free shipping and will be noted as such.
All other shipping methods will be calculated by destination and delivery options. Any question, please do not hesitate to contact us at email@example.com.
Local delivery available for orders over $20 and if you are within our delivery zoom (Fort Greene, Clinton Hill, most of Prospect Heights, Park Slope, Boerum Hill, and downtown Brooklyn). Delivery are usually made on Tuesdays.
Oliver Flynn ships via the US Postal Service or UPS depending on weight and destination. No P.O. boxes, please. Most orders are processed and shipped within 3-5 business days and will arrive within 3-10 business days after shipping. We will notify you with a tracking number once your order ships. While most orders ship within 3-5 business days, we do occasionally have delays, especially during the holidays. For guaranteed delivery dates, please choose Express Shipping at checkout to receive your order within 1-3 business days.
All international packages will be calculated by weight and delivered by UPS. Aside from damaged goods, international orders are non-refundable. Customer is responsible for any taxes or duties that may incur when package arrives at destination.
Incorrect Shipping Address
Oliver Flynn does not assume responsibility for orders with incorrect shipping addresses. Please check carefully that the shipping address you enter is correct. If an item is returned to us because of an incorrect address provided, customers are responsible for charges to re-ship.
We want you to be happy with the products you got from Oliver Flynn. If for any reason you'd like to return or exchange a product, please send the request to firstname.lastname@example.org and we will assist you within 1-2 business days. All requests for returns or exchanges must be made within 15 days of the sale date. You may be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. The product must not be used, in the same condition you received it and is in the original undamaged box.